Terms of Sale

Quotations & prices

• Prices on this website are indicative and shown in US dollars, converted from Indian rupees at a live exchange rate. The binding price is the one on your proforma invoice.
• Quotations and proforma invoices are valid for 7 days unless stated otherwise. Stones are not reserved until payment is received.
• Prices are ex-works Jaipur unless another Incoterm (FOB, CIF, DDP) is stated on the invoice. Import duties, taxes and customs charges in the destination country are the buyer's responsibility unless DDP is agreed.

Description of goods

• All stones we sell are natural. Each listing states the weight, measurements, origin and treatment as known to us. Any known treatment (for example heating or oiling) is always disclosed.
• Colour in photos and videos can vary with lighting and screens. Weights and measurements are taken on calibrated equipment and may differ by small tolerances between instruments.
• Independent laboratory certification is available on request before dispatch; laboratory fees and time are quoted separately.

Payment

• Payment is 100% in advance by bank wire transfer (T/T) to our company account, unless other terms are agreed in writing. Letters of Credit may be agreed for larger orders.
• Bank charges at the buyer's end are paid by the buyer. Goods are dispatched after funds are credited.
• Ownership of the goods passes to the buyer when full payment has been received.

Delivery & risk

Risk passes to the buyer according to the Incoterm on the invoice. Shipments we arrange are insured for their invoice value while in transit. See our Shipping Policy for details.

Returns

Returns are accepted as described in our Returns Policy.

Liability

• Our total liability for any order is limited to the amount paid for that order. We are not liable for indirect losses such as loss of profit or business.
• We are not responsible for delays caused by customs, carriers, natural events or other circumstances beyond our control.

Law & disputes

These terms are governed by the laws of India. Any dispute will be subject to the courts of Jaipur, Rajasthan, after both parties have tried in good faith to settle it directly.